Amateur Radio Station: W5EHS - FCC Licensed Owner/Operator: Dan Kautz

DSC05943I received my converter kit from Down East Microwave, Inc. yesterday. As you can see in the picture it is labelled L144-28INAC. Unfortunately I ordered a L144-28IACK. The difference is the IACK includes the ApolLO synthesizer which is NOT in the kit shown here. I admit I don't completely understand the meaning of the DEMI suffix codes.

The instructions on how to install the ApolLO into the converter are in the package. The ApolLO is pre assembled so it is certainly packaged in a separate component bag.

I had a concern that perhaps the labels were switched between two orders and another ham received the IACK package.

An overnight returned email from DEMI confirms it was a shipping error and the ApolLO is already on its way. No big deal. I am not in immediate need. I do like to make sure I receive my complete order.

I operate a small mail order business myself and have personally made errors such as this one. The annoyance is usually overcome by my immediate action to make a correction. Shit happens. It's how fast you change the diaper that restores contentment.

Thanks to positive action from Sandra, DEMI is NOT on my "S" list... :)